As the Property Management industry becomes more and more saturated, how do you sort through the abundance of options to find the right fit for you? At All County Alliance, we have come up with some pertinent questions to ask your Property Manager and clues to look for so you know you are making the right choice.
Have you been wondering about how to prepare your home for a tenant? Well, as property managers, we have seen quite a few properties and we know what tenants are looking at. Here are some tips on what you can do to prepare your home for a tenant. Continue reading
Military members are always on the move. With PCS season around the corner, you know it’s only a matter of time. As a former member of the Military, my wife and I moved a total of 6 times in 10 years! That’s a lot! With a Military move, the question that always comes to mind is should we sell our home or rent it out? Continue reading
You’ve spent hundreds if not thousands of dollars qualifying your leads. Why lose them?
As a Realtor, we know that the cost of acquiring a lead can be exorbitant. Some estimates go into the hundreds if not thousands for a good, qualified lead. On top of the cost, you spend countless hours writing emails, letters and making phone calls in an effort to nurture your lead.
At All County Alliance, we know we can’t succeed without realtors like you. All County Alliance Property Management, protects and maintains your lead!
How do we do that?
Simple, we maintain the relationship between your lead and All County Alliance. Your lead will be constantly contacted by us for disbursement of funds, weekly and monthly engagements and updates on their property. Naturally, when that lead decides to purchase or sell property, they usually contact us. Once they do, you can rest assured that you will be the first one we call!
We maintain your information in our software and we will refer your lead back to you.
Why not take the purchase/sale transaction ourselves?
Simple. We are a property management company and this is our sole focus. While a transactional sale or purchase can potentially be very lucrative, it will take us away from our Mission Statement:
“Our mission is to ensure that every property owner has an honest and competent professional to manage their most valuable asset.”
Why trust All County Alliance?
The All County brand has been in business for 30 years, with its beginning in St. Petersburg FL. So, yes, we are local and have grown to over 50 locations across the United States. Unlike many other “here today, gone tomorrow” property management companies, the All County brand is here to stay!
If you have an owner that is looking for a property manager, please, feel free to contact us and rest assured your lead remains your client.
To summarize the benefits of a referral to All County Alliance, we offer:
1. A monetary referral fee for each signed management agreement
2. A FREE 5-day / 4-Night cruise to the Caribbean.
3. Lead Protection. In our opinion, the most valuable benefit of all.
*If you and your brokerage would like to discuss the value of referring business to All County Alliance, please contact us and we will be happy to visit. We’ll bring breakfast or lunch!
So you’ve decided to become a landlord, you don’t know a thing about renting, but you want to be successful. The key to being a successful property manager is happy tenants. Happy tenants pay and happy tenants stay. But how exactly do you keep your tenants happy? Luckily for you, we’re here to provide you with some key tips likely to help you not only keep the tenants you have, but increase the number of properties you have.
Communication: in the age of information, being well informed is the difference between a happy tenant and an angry or terrible tenant. This means giving your customers all the tools to being a successful renter upfront:
Notify them of all important dates; fee schedule, lease dates, inspections, HOA or other community dues, when to expect service visitors, trash and recycling days. Moving to a new area can be disorienting for anyone, so it’s always a good idea to be able to provide as much information to your renters as possible including local guides books and directories.
Be reachable; this means having reliable options for your tenants to contact you by phone, email, or online web portal. Ideally your web portal should serve additional purposes by accepting online payments and processing service or maintenance requests. You’ll effectively cutdown on the number of phone calls received by using to automation as a means to increase effectiveness and accountability. You don’t have to worry about angry phone calls when you’ve already notified them first.
Respect: making a prospective or already in place tenant feel respected goes a long way. Everyone wants to be treated with dignity and listening to your tenants complaints goes a long way in making them comfortable. Even if a tenant is being unreasonable or even rude, never lose your composure, you are running a business and have no room for emotional responses. How you treat your tenants has a big impact on their retention; always presenting a courteous and polite manner makes tenants feel welcome. Be understanding; bad things do happen to good people, don’t make them feel worse by adding to their stress. It is possible to be polite and firm, make sure your tenants know you will not tolerate lease violations, but a problem here or there can be handled if they’re honest with you. Tenant-landlord relationships are built on trust between the two, and everyone wants to be treated fairly.
Speed: nothing tells a tenant you care more than making sure you address their concerns in a timely manner. Nobody likes to be kept waiting, especially for someone else, and nobody likes feeling ignored, which is how tenants feel when their needs are not being met. The great thing now is that with so many electronic and web based tools available to us, finding repairmen and contractors for any kind of job is a lot faster, this also means tenants expect fast turn around on their issues. However, if their expectations cannot be met, it is important to communicate that information as well.
Upkeep/Upgrade: this applies more to your long term rather than short term, but as a property manager you become responsible for maintaining the properties appearance in addition to the tenants. As a property ages, so will it’s looks internally and externally. This means from time to time you may need to paint, install new doors and windows, replacing old and worn appliances, carpet replacements, repaving driveways and parking lots, new lighting, even upgrading the landscaping can have a profound effect on the curb appeal of your property. Keeping these things up to date and in good condition will help tenants have a sense of pride in the place they live.